Personal confirmed sales not registering

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New Member
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Hi dear community,

I have a problem in which the traffic which i have received trough instagram have personally commented multiple times that they have bought the product as a gift for their relatives/friends.

But here comes the problem, they do not show up in any way in my orders or abondend checkouts even tough there are customer objects created.
I can see multiple people have reached my checkout page but none have converted.
 
I make use of paypal and shopify payments.

Could it be that all these people stopped their payments even tough they specifically commented that they had bought it for someone?

Someone help me with this.

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New Member
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I think i may have found the problem, there was a 25$ shipping rate on a cheap product.....

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