I have been searching high and low trying to figure out how to allow customers to choose a PICK UP option when they checkout. Nothing I do seems to be working to get this setup in my account. When a customer clicks on PICK UP during checkout it says "you order isnt available for pickup, please enter a shipping address". Under Shipping + Delivery, my location box is checked off "this location offers local pickup." What am I doing wrong?
Be sure to check your product's variant configuration, make sure the inventory of your variant is available for the pickup locations. Your customers will not see a pickup location on Check Out page if the selected product variants don't have availability at that pickup location.
For example, my store has 2 pickup locations, I set the "Rancho Soquel" as my default.
In the Product Variant configuration page of a product, I made sure there is availability for the variant for my locations.
Then, my customers will see both pickup locations on their checkout page:
If 1 location doesn't have availability, it'll be hidden on checkout page.
Example: my rancho soquel availability is updated to 0
--> My store checkout page will now no longer display that location if users selected to purchase the "lb" variant of my tomatoes
There are many settings that govern whether a products shows up for pickup - we have learned the hard way after many conversations with Shopify team (who've been very helpful). Here's a quick summary of our learnings:
If you need pickup locations but don't need to track inventory at each specific location, the Curbside Pickup Guru app can handle that easily. You can see the demo store for example. Let me know if you have any other questions.
Hi @Laurelgroveshop , if the third party app (you can ask them) doesn't change the Inventory managed by field for a product, then you can use Shopify local pickup. Or else, you won't be able to. These are Shopify requirements.
After our extensive research, here's a list of more comprehensive requirements.