Plan Refund

New Member
1 0 0


I really need the money that withdrawed from my account. I was testing Shopify for a while and I wanted to see how it works so I did the 14 day free trial. I forgot to cancel the plan, and $31.58 was taken out of my account. Is there a way I can get a refund, I really need it.

Shopify Staff
Shopify Staff
172 13 20

Hi, @faridascosmetic


Thank you for reaching out to us about that. We'll need to take a look at your account in order to see if this is possible; to do this, I'll just need to verify your account details first. If you still need help with that, let me know and I can get that process started. Thank you. 

Brie | Social Care @ Shopify

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