Plan Refund

New Member
1 0 0

Hello,

I really need the money that withdrawed from my account. I was testing Shopify for a while and I wanted to see how it works so I did the 14 day free trial. I forgot to cancel the plan, and $31.58 was taken out of my account. Is there a way I can get a refund, I really need it.

0 Likes
Highlighted
Shopify Staff
Shopify Staff
177 13 21

Hi, @faridascosmetic

 

Thank you for reaching out to us about that. We'll need to take a look at your account in order to see if this is possible; to do this, I'll just need to verify your account details first. If you still need help with that, let me know and I can get that process started. Thank you. 

Brie | Social Care @ Shopify

 - Was my reply helpful? Click Like to let me know! 

 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes