Printing shipping labels from order page. "There was a problem with your request, please try again."

AngelaA
New Member
3 0 0

Every time I try to print a shipping label from the order page, a red box pops up with the message: There was a problem with your request, please try again.

I've tried again and again, and on multiple days with the same message.

I cleared my cache and cookies. I restarted my browser. I tried it in incognito mode. I tried a different browser. Nothing has worked.

Please help!

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HariKrishna
Shopify Partner
660 15 70

Hi @AngelaA,

Is the issue resolved? if not, it would be better to contact Shopify support via chat for a faster solution for this issue. 

Customer Success @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping
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AngelaA
New Member
3 0 0

When I click on your link for Shopify Support, I get: 

This site can’t be reached

I have found it very difficult to reach support lately!

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HariKrishna
Shopify Partner
660 15 70

Hi Angela,

I'm not sure what happened with the link I shared. Can you try with this link: https://help.shopify.com/en/questions?utm_campaign=Guru_+_Ask&utm_medium=Forum&utm_source=Social#/co...

Customer Success @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping
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AngelaA
New Member
3 0 0

That works. Thanks!

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