Problem: Address couldn't be verified

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Community Moderator
Community Moderator
3156 237 522

Ahhh, it's the little things sometimes. 

Great to hear you got sorted out and verified. 

Wishing you the best, Nick

Nick | Community Moderator @ Shopify
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1 Like
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New Member
2 0 1

I just had the same problem registering my address. It could not be verified. Here is what I did:

1. I looked up my store address in google and copied it straight into myshopify, my address could not be verified. 

2. I removed everything and typed it exactly as it appeared in google but that still not worked. 

3. I typed everything in caps letter and put a space between streets or (North, West, South etc) and I was finally able to verify my address. 

For example:

440N st. Arenales Bajos    (would not work)

vs

 

440 N ST. ARENALES BAJOS (worked !)

 

Please note that the address above is just a made up address and not real. 

What I suggest is that if you are not able to verify with the address shown on googles

1. Register your business in google. 

2. If your business is already registered than try different combinations of your address with spaces (and with or without dashes etc) all in CAPs letters. Hopefully that will work for you. 

1 Like
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New Member
2 0 1

I just had the same problem registering my address. It could not be verified. Here is what I did:

1. I looked up my store address in google and copied it straight into the address bar, my address could not be verified. 

2. I removed everything and typed it exactly as it appeared in google but that still not worked. 

3. I typed everything in caps letter and put a space between streets or (North, West, South etc) and I was finally able to verify my address. 

For example:

440N st. Arenales Bajos    (would not work)

vs

 

440 N ST. ARENALES BAJOS (worked !)

 

Please note that the address above is just a made up address and not real. 

What I suggest is that if you are not able to verify with the address shown on googles

1. Register your business in google. 

2. If your business is already registered than try different combinations of your address with spaces (and with or without dashes etc) all in CAPs letters. Hopefully that will work for you. 

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New Member
1 0 0

Hello,

I am a Lituania(EU) Citizen but currently living in Hongkong. I use HK Bank account added to my store.I declared my Shopify store as HK address but HK address is not supported with Instagram as a sales channel. Can I change address to Lithuanian?or USA ?Do Shopify ask some address proof or  I can use any address for Shopify without any problems? Is it's important I do dropship business from China Aliexpress. Thank You

0 Likes
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New Member
1 0 1

I can verify this was the issue for me as well. Simple as changing it to all caps. Seems like a major oversight by Shopify making this the case.

1 Like
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Shopify Partner
555 1 14

Product Owner @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping
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New Member
1 0 2

Just confirmed, you have to add your street address and town/city in ALL CAPS. As soon as I did that, hit save, and refreshed the page, my address was verified and I was able to set up local delivery. Weird bug I guess?

2 Likes
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New Member
1 0 0
Hello Guru!
My default address in Nigeria isn't verified. Can you help me
0 Likes
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New Member
1 0 0

Thanks to those who answered above... changed to ALL CAPS worked for me too.

0 Likes
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New Member
5 0 0

I am having the same issue, i dont have physical store. I cannot verify it no matter what i tried all possible ways with caps comma and etc please help.

0 Likes