Problem with Shopify Payment

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New Member
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I am having problems with the payments on my website, please see image below. I have installed the BEST Currency Converter App, not sure if it's that causing the issue? Thank you.

 

 

hCaptura de ecrã 2020-08-05, às 14.32.40.pngave installed the App

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Shopify Staff
Shopify Staff
1454 89 320

Hey, @smartscreen!

Typically this error appears because the store does not have an available payment processor enabled. Could you head to Settings/Payment Providers and let me know if you have a payment processor setup? If yes, could you share a screenshot of what you're seeing? If no, then you'll want to select a payment processor from the list of available payment options and follow the prompts to get one setup. Once done, you should then be able to accept payments in your store. 

Peter | Social Care @ Shopify
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To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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Hi,

I'm using shopify store but shopify payment is not showing. Even my address is US. How can i solve this problem. 

payment provider.JPG

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Shopify Staff
Shopify Staff
1454 89 320

@pinksaltwall 

You are currently using Stripe as your credit card payment processor and not Shopify Payments. A store can only have one credit card processor enabled at a time which is why you are not seeing Shopify Payments appearing. A credit card option should still be appearing at checkout; however, the payments will be processed directly through Stripe and not Shopify Payments. 

 

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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