Problems with worldpay check out

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New Member
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Trying to validate world pay by doing a test transation but keep getting an 'invalid credentials" message and cant move past this :/ Anyone else having this problem?

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Shopify Staff
Shopify Staff
537 0 86

Hey, Tiyana!

Savannah here from the Shopify Guru Team. :) 

I have seen that error a couple of times before in the past, and it was because the type of WorldPay account entered in the admin wasn't correct. I believe you need World Pay's XML Direct option enabled, and there's a guide on how to do that here. Give that a go and let me know if it does the trick!

Savannah | Shopify Guru
support@shopify.com

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New Member
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I'm having the same problem and not able to resolve the issue.  I need to test a transaction but i"m getting invalid credentials


@Savannah_F wrote:

Hey, Tiyana!

Savannah here from the Shopify Guru Team. :) 

I have seen that error a couple of times before in the past, and it was because the type of WorldPay account entered in the admin wasn't correct. I believe you need World Pay's XML Direct option enabled, and there's a guide on how to do that here. Give that a go and let me know if it does the trick!

Savannah | Shopify Guru
support@shopify.com


 

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