Products being fulfilled from the wrong location

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Tourist
8 0 2

I have 2 locations, 1 for reserved stock and 1 for ready stock. Lately items have been pulled from the reserve stock when I fulfill them even though I have it unchecked as a fulfillment location. This is a big problem because sometimes I will have 0 in my reserve, but it still pulls from there, so it will show I have -2 in reserve and 2 in stock when I really have 0. This means it is still up on my site as purchasable when I have none. Anyone know what can be causing this?

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New Member
2 0 0

I am facing the exact same issue. My location changes on its own after I fulfil the order. The order arrives in the correct location though but switches fulfillment location right after the status is changed to Fulfilled. Shopify till now does not have a clue about this. Waiting for a resolution.


@mgm05e wrote:

I have 2 locations, 1 for reserved stock and 1 for ready stock. Lately items have been pulled from the reserve stock when I fulfill them even though I have it unchecked as a fulfillment location. This is a big problem because sometimes I will have 0 in my reserve, but it still pulls from there, so it will show I have -2 in reserve and 2 in stock when I really have 0. This means it is still up on my site as purchasable when I have none. Anyone know what can be causing this?




 

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New Member
2 0 0

I changed the location API access of my fulfillment app from Read and Write to Read only and the issue was resolved.

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