Questions regarding shipping

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I'm running a small business and want to ship orchids. The docs on shopify regarding their shipping policies are a bit sparse. I tried calling but with covid it takes too long to get through. If anyone could answer these questions I'd appreciate it.


1: Does flat rate go to my account balance / do I get to use that money to ship how I want?



2: With Shopify shipping can I print labels with flat rate if I know box size?



3: Does UPS provide flat rate boxes / where can I find them?



4: What happens if I ship a flower and it’s dead on arrival? Can I get insurance for it? What is my recourse? Who pays?



5: Should I do flat rate shipping or calculated based on my situation?