When I place an order for a monthly subscription the order is created fine and I receive an email from EDP that contains a unique training key which is redeemed by the customer to access the course.
The issue is that upon renewal the next month BOS creates a new order and a new key is generated and sent to the customer. We don’t want them to receive a new key on renewal of the subscription as the original one is all they need but we do want to keep on charging them on a subscription basis each month.
we basically want order 1 to be fulfilled with the training key and subsequent orders to be paid for by the customer without a new training key being sent to the customer.
is this possible?, I would welcome any suggestions