Refund Request

New Member
1 0 0


I was being charged USD29.00 for the subscription of Shopify account today. I had since closed the store as this account was created to learn how Shopify works. Thus I would like to request for a refund. Thanks.

Best Regards

Shopify Staff
Shopify Staff
1222 73 157

Hi there @Totsetc!

Don here from Shopify.

In order to discuss the specifics of your account, we will need to do so privately, via email.

I'm just about to email out to the address we have on file for you here, so we can look into this with you.

Should you need time-sensitive or account-specific support in the future, I'd advise you to contact us via our support site instead as it can take sometimes take longer for your forum post to be seen or responded to and we can't guarantee we will be able to respond to every post made here.

Keep an eye out for my email and we can work from there!




Don | Social Care @ Shopify 
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