We are a online payment service provider and doing integration with Shopify platform.
We are implementing an integration based on automatic capture, and hosted SDK based redirection model.
We faced with an issue for a refund process. When we make a refund request, we cannot have any information as to an original transaction. We expected to have x_gateway_reference which would be an identifier for an original transaction, but we cannot have it.
Is there any way to have it for a refund process? Here is real test information for an authorization, and refund.
1) Authorization Request
x_description: inicis - #12446458019925
2. Authorization Response (Redirection)
3. Refund request (Request)