Elle here from Shopify.
I apologize that you've had trouble contacting us! If you have been emailing email@example.com, this email is no longer active. You should have received an automated response detailing how to contact our support through our Help Center.
I can certainly help you close your store! May I ask if there's anything I can help you with that may change your mind? If you've had no sales, I'd be happy to take a look at your store and give you some recommendations. We could also chat about effectively marketing your store as well. If you're interested, just let me know!
In order to close your store, we ask that you do so due to security purposes.Here are the steps to take to close your store:
* Log into your admin
* Click Settings > Account
* Scroll to the bottom of the page and click 'Close Store'
Once your store is closed, you will no longer be invoiced. Of course, if you wish to come back you can do so at anytime! Let me know once your store is closed and I will reach out to you directly to discuss refunds.
Looking forward to hearing from you soon!