Refunded or Canceled orders showing as Unfulfilled

New Member
1 0 3

I can't believe that this issue is still going on... get a move on, Shopify!

3 Likes
Tourist
3 0 4

What about Partial Refunds?  I partially refunded a customer as they used the wrong discount code.  No I can't FN fullfill it.  Get your **bleep** together Shopify!!!

3 Likes
New Member
1 0 2

I am having this problem too with Partial Refunds. This has been going on since Nov 2016 and it still isn't resolved??? I don't understand how this can be hard issue for Shopify to fix after almost 3 years.  

2 Likes
Explorer
78 1 5

I agree. How can this still be an issue? It is a concern when such a basic BUG cannot be resolved after all this time. 

2 Likes
New Member
1 0 2

Very disappointed with shopify. Will this issue ever be resolved??....

2 Likes
New Member
2 0 1

+1

 

Fulfill a canceled order?  Makes no sense.

1 Like
New Member
2 0 1

Joining in on this one too. I sell on Etsy, eBay and Shopify and Shopify has the worst fulfillment page. Cancelled and refunded orders archived and yet still showing up as UNFULFILLED. Not only that, absolutely no information on what the customer has ordered. Shopify claims to be one of the leading eCommerce platforms yet is so behind.

0 Likes
Tourist
3 0 4

fullfilled.jpg

1 Like
Highlighted
Excursionist
37 0 5

Hey @Nicholas_O__Fe1 ,

 

is there any progress or workaround for this problem?

0 Likes
New Member
2 0 1
The workaround is that we mark as fulfilled regardless of whether we're fulfilling, cancelling, refunding or partially refunding. Go figure
1 Like