And I there a possibility to fulfill an order which I already cancelled or refunded?
The workaround is that we mark as fulfilled regardless of whether we're fulfilling, cancelling, refunding or partially refunding. Go figure
No, that's the maddening thing about Shopify in general - you change stuff once something's done, you're stuffed.
If you or your customer make an honest mistake, or if your customer changes their mind (which of course they do, it's human) you have to start again which defeats the whole point of computers to begin with - to be able to edit stuff!
13 pages and almost 4 years this problem has been reported and Shopify has so little respect for its customers that it can't be bothered to update their 4 year old reply, let alone fix it. This is the kind of crap that drives people to other venues, such as BigCommerce.
I don't give two figs about how Shopify employees define "unfulfilled". To me, it screams - "you have an order to ship today!".
Any developer worth his salt could fix this in a couple of days...but let me guess, SHopify is waiting for someone to develop an app that we'd have to pay some ridiculous amount for. You see, for SHopify, it's better to have a half-baked platform and a crapload of apps, from which they collect 30% or so of their fees, than to fix it. Fixing it nets nothing (except satisfied sellers, but I guess they don't include good will as part of their valuation).
Same problem here, I have 30 or so "unfulfilled" orders and its starting to drive me insane. I just did a refund for a customer that changed their mind and forgot to hit fulfill because that really doesn't make sense. I guess 3 years isn't enough time to develop a solution. . . separate topic but also, no scan form? come on shopify I thought you were better than this.
|3 hours ago|