Hi everyone - I found a work around for our team earlier and joined the forums just to share!
To have offending canceled or refunds not show up in your unfulfilled default sort list please do the following steps:
Step 1: Select "Orders" on the left pane
Step 2: Click on "Unfulfilled" default sort button
Step 3: Click the check box to select the canceled for refunded order you do not want showing in unfulfilled. As you click the box on the left, a floating bar with buttons will appear above the orders. It will move up and down as you scroll but will stay above the orders.
Step 4: After you've selected the offending orders, then click the "Fulfill Orders" button on the floating bar. When you click this it will notify you they will be fulfilled.
Final step: Refresh the webpage or click on orders left pane, then go back to unfulfilled. The offending orders will no longer show in unfulfilled. As a bonus the order number will update in orders and orders will only show truly open and unfulfilled orders.
Hope this helps you all! Wishing you all great health during these times!
not working for me. Clicking on fulfil and nothing changes... Tried unarchiving, archiving, refreshing, doing in bulk and separately - nothing works.
Delete button not available for these orders and shopify doesn't allow me to de-stock certain products from certain locations until I have zero unfulfilled orders.
nope, unfortunately not for me. I think this is because orders had not been fulfilled by the time they were cancelled. Had to delete and recreate the product in order for my app to work, but the unfullfilled orders are still hanging. Tried a different browsers with all the refreshing, to no avail...
thank you for taking the time though) @dean_verhoeven