Refunds/Payments/Cancellations

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Hello all, I hope you are having  a great day. I am reaching out because I received 2 orders from my store both over $250 each. After looking and trying to verify payments and not getting a response, I cancelled both orders. They were showing up as out the country orders and buy 3 of each item on my site literally.

Since cancelling, my payments have been on hold due to an unpaid balance-I didn't receive payments because they did not clear before cancelling. How do I go about handling this situation and relaunch my site? Thank you all for your input on this matter and have a great day.

@pdxlesh

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