Hi @Elle
I am using Paypal express checkout option
store: https://thepinkstrawberry.store/
Please tell me do i have to add a manual redirection url after card payment is processed, since the page is not redirecting after processing card details
Thanks so much for those details, @rajat1234
This is likely due to PayPal requiring further regularity steps to be completed on an Indian PayPal account before it can be connected with services such as Shopify.
To resolve the issue, please reach out to PayPal to check if any further setup is required on their side!
Hope this helps!
Elle | Social Care @ Shopify
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Hey @rajat1234 ,
As a fellow Shopify user from India, I suggest you to use Alternative payment methods as Paypal is not a major mode of payment here.
Thanks,
Deva.
Hi,
I have been using the Advanced Cash On Delivery app for India since 2016 and had to deactivate it temporarily since March 2020. Tried activating it in the month of May and started getting the below errors:
1) Cash on delivery has not been activated.
2) When trying to make a cod payment at the payments page we get an error message but that's a Heroku Application error message.
I have been desperately chasing Shopify support to help me with this issue as it's causing us huge losses but no one has even bothered to look into it properly. Can someone help me here?
Hi @GUPTA,
Shopify does allow merchants in most countries to pay for their subscription via PayPal, and you can add your PayPal account as a payment method in Settings > Billing. Do you see this option if you head to this area of your admin? It should look like this:
Kind regards,
Victor | Shopify Social Care
Victor | Social Care @ Shopify
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Hi @MelRoy,
I'm sorry to hear that you've had this issue with the app, and that you've not been able to get the support required to find a resolution. Have you spoken to any members of our support team over phone, live chat, or email? If so, what did they say when asked about issues with the app?
Kind regards,
Victor | Shopify Social Care
Victor | Social Care @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
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