Regional Support: Payments (UK)

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New Member
3 0 0

Hi, my pay outs have been blocked for over 2 months now. I’ve submitted all my documents multiple times.

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Shopify Staff
Shopify Staff
508 45 132

Hi @BaseGrooming,

Thank you for reaching out. I would suggest reaching out to our support team so you can be authenticated on the store and then discuss the matter with someone at Shopify. If you have a ticket number, we should be able to take a look at the ticket and check on its status.

Kind regards,

Victor | Shopify Social Care

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New Member
3 0 0

Ticket number: 19661015

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Shopify Staff
Shopify Staff
508 45 132

Hi @BaseGrooming,

Thank you for providing that number. I will look into this issue for you and will be back in touch over email shortly.

Kind regards,

Victor | Shopify Social Care

 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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