Learn more about handling shipping and fulfilment while running your Shopify store in Ghana.
This thread is part of the Regional Support threads offered for merchants in Ghana. To see which other topics are available, you can visit the Ghanian hub here.
Merchants based in Ghana can offer both manual and third-party carrier calculated shipping rates to their customers at checkout. This second option is available for an additional fee and the use of an app to connect shipping accounts to Shopify and offer live rates from these providers at checkout.
When setting your manual rates you can include your pre-negotiated rates with your chosen carrier. For example, let’s say your store or pick up location is located in East Legon you can ask your carrier how much the flat rate is for delivery within East legon, Airport Residential, Adenta, Tema, and so on.
Please note that the live rates can only be enabled if the merchant has the carrier calculated shipping feature enabled, which is a standard feature of our Advanced and Plus plans. This feature can also be enabled on other plans for an additional $20 USD per month, or it can be enabled for free if the merchant’s subscription is paid for on an annual basis. If you’d like to add this feature to your account, please contact our support team.
There are a number of third-party applications that allow merchants to offer live rates from shipping providers. Some apps will also allow you to buy shipping labels for different providers in Ghana. These include:
Are you a gateway provider or you’re working with one? See our Host Payments SDK for how you can apply to use your own gateway with your Shopify checkout.
If you have a question or comment to make about shipping on Shopify in Ghana, please post it below.