Restrict Afterpay for specific items

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Tourist
3 0 2

Hi all

Is there a way to restrict payment methods for specific products.  For example not allowing Afterpay for a specific product/collection.  Any guidance greatly appreciated.

Thanks

Andy

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Community Moderator
Community Moderator
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Hi Andy, 

Nick here from Shopify. 

This is a really good question, but it's not something which would be possible. The reason being is because the payment gateways apply to the checkout and not products themselves. I think your best chance for a workaround with this would be a split payment app. You can see some of the most popular split payment apps below:

I know this isn't an exact solution but due to how the system is built it's just not possible to do this natively. Hopefully, you can find a way within the split payment apps for it to work. 

Don't hesitate to ask should you have any other questions. 

All the best, Nick

Nick | Community Moderator @ Shopify
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Tourist
3 0 2

Hi Nick,

Thanks for your reply. I will look into these apps and run past Afterpay to see if acceptable

The obvious next question is how do other Shopify stores manage this if they offer gift cards and have Afterpay - surely we cant be the only business?

Regards,

Andy

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Community Moderator
Community Moderator
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Hi Andy, 

Sounds good, hopefully, you find one of the apps works to what you're looking for. 

Regarding the gift cards, once you have a payment gateway set up such as Afterpay, and you are on the Shopify Plan or above, you can sell gift cards. The gift card acts essentially as any other product would. When you fulfill an order with a gift card, the customer receives an email that contains a unique gift card code that they can use at checkout to redeem its value. You can see an example of how this might look from the screenshot below.

 

Shopify has a great section of information guides going through everything you need to know about gifts cards which you might find valuable and can see here

Hope this helps and answers what you're looking for. Any other questions, just let me know. 

All the best, Nick

 

Nick | Community Moderator @ Shopify
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Tourist
3 0 2

Hi Nick,

Thanks for the reply.

The issue I have is that payment for Gift Cards by Afterpay is not allowed by Afterpay - if I am unable to restict Afterpay as payment then I will have to remove Gift Cards as an option and change our account level back to Basic.

We surely cannot be the only Shopify plan business that offers gift cards and has Afterpay - how do other stores manage this?

Regards,

Andy

 

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Community Moderator
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@Andy65 wrote:

 

The issue I have is that payment for Gift Cards by Afterpay is not allowed by Afterpay - if I am unable to restict Afterpay as payment then I will have to remove Gift Cards as an option and change our account level back to Basic.

We surely cannot be the only Shopify plan business that offers gift cards and has Afterpay - how do other stores manage this?

 

 


Hi Andy, 

 

No problem at all for replying. I see what you mean. If the problem is with Afterpay directly, it might be worth reaching out to Afterpay about it? If it's something Afterpay is stopping you from being able to sell, that is their choice. The alternative could be to choose a different payment gateway. I'm not sure where you are based, but if you are in the USA, Australia, New Zealand where Afterpay is available you could look into using Shopify Payments instead. 

 

Shopify Payments essentially eliminates the hassle of setting up a third-party payment provider or merchant account and having to enter the credentials into Shopify. Some of the main advantages of Shopify Payments are  0% transaction fees compared to other payment gateways as well as refunds, chargebacks, payouts and more can all be managed from within Shopify. There would be no need to use an external dashboard/websites you would with third party gateways such as Afterpay. Another beneficial feature in beta with Shopify Payments is fraud protect. Let me know if you have any other questions. 

 

All the best, Nick

 

Nick | Community Moderator @ Shopify
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New Member
1 0 0

Hi there, I have a similar problem. We are running a 'made to order' service on top of our regular products. 

 

I reached out to Afterpay, who passed the buck back to Shopify. Shopify is telling us it's not possible. Looks like for those of us with this problem, we're stuck between a rock, a hard place and workarounds that aren't really workable. 

 

:(

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Community Moderator
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Hi @Trimly

 

I completely understand how this might be frustrating. As I mentioned in my initial reply the reason a product isn't able to be split up by payment gateways is that the payment gateways apply to the actual checkout and not products themselves. Not being able to sell gift cards with Afterpay is something they are deciding and essentially out of Shopify's control. Can I ask what country you are based in? Using a different gateway for your region could be the easiest workaround for this. I know it might not be completely ideal, but it is definitely something to consider. 

Nick | Community Moderator @ Shopify
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Shopify Partner
4 0 2

What's strange is that in rewardify, (an app i use for store credit) I ABSOLUTELY am able to disable particular payment gateways. There are certain instances in which it's important to offer great prices, but also difficult to swing a 6% transaction fee (we use sezzle). Surely as mentioned, this is more a problem than just a few of us. I know I am not the only one who clearances out stale inventory but also doesn't want to take an even bigger loss with a 6% fee in order to do so?

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Tourist
7 0 11
I use Sezzle and I agree this is needed and just another instance where Shopify refuses to listen to its customers and provide a solution to an actual problem. It takes development too long to acknowledge actual problems. Even if they were to release the functionality that's been requested for years I'd guess they'd stick it behind an additional charge. It may be time to start evaluating other Shopify alternatives.
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