SCA authentication confirmation

Highlighted
New Member
1 0 0

Can you guys please help me? I have been bounced between Shopify and Stripe now for a couple of times. 

 

Shopify is confirming that all payments via stripe are PSD2 compliant. Our customer reported that there was no SCA authentication done when she was purchasing a gift card. I turned to stripe but they have no record that is an individual transaction SCA authenticated or not. Once again stripe told that it is up to Shopify that the authentication works and both sides are always copy-pasting new links to read new material but no one is able to give a simple answer.

 

So my question is that is there a piece of information on Shopify payment processing data that tells whether the payment is SCA authenticated? So thankful for your help.

0 Likes