I am based in Switzerland and I have been using Shopify for around 4 years.
As Shopify Payments is not available in Switzerland, I have been using stripe and paypal to accept credit card payments. This solution was "fine" with me until now, except the 4-5%! commission on each sale (stripe/paypal + shopify). However, I am now trying to capture more sales from abroad, especially from the EU. So, sales not in Swiss Francs but in Euro.
As far as I understood, it is not possible to offer my clients a possibility to check out in more than one currency without Shopify Payments, which is not available here in Switzerland...
With some paid apps, it is possible to display different currencies on my website but at checkout the currency is revered to the local one (thus not ideal for our clients and for us).
Long story short, is there any roadmap for the implementation of Shopify Payments in Switzerland? Anything happening in 2021? Switzerland is not a big country but I see that similar-size countries (Austria, Belgium) have now Shopify Payments.
If there is no roll-out expected in 2021, what are the alternatives for stores based in countries not covered by Shopify Payments that would like to sell in different currencies?
Many thanks in advance for any answers.
Great question! I can understand why this would be an important question for you as you hope to explore other regions and reduce the costs you pay in fees.
We are always exploring new regions to launch Shopify Payments, which does include Switzerland. However, I'm afraid I can not say whether or not this would be on the roadmap for 2021 as launching Shopify Payments in a new country takes time in order to work with local banking institutions and ensure we are legally allowed to launch in a specific country. While I can't say whether we will be able to launch in Switzerland, I have added your feedback to the existing feature request so our teams know there is further interesting in getting Shopify Payments launched in your country.
In terms of selling in multiple currencies; if you hope to avoid your customers paying in your local currency, and having their banks process the conversion, then setting up additional stores would be the route to go. I think the important question here is whether you believe you'll have more of a market in Europe, or if you'll have a bigger market in Switzerland. The question is important because, if you think your primary audience will be in Europe, then you could opt to change your store currency to EUR instead. However; this route comes with its own pros and cons that you'll need to consider.
Alternatively, you could look into opening a new store to sell specifically in EUR. You would be able to back up and import your products to your new store, along with any customer information. You can back up our theme, and import it into your new store; however, keep in mind that if you purchased the theme from our theme store, then you will need to purchase the theme again. Theme purchases are intended for one store use.
If you go this route, you may be eligible for the multistore discount depending on your current plan. The multi-store discount works by having store "A" on the Shopify plan ($79) or higher. Every store thereafter can subscribe to the Basic plan ($29) while still receiving the benefits of the plan on store "A." To be eligible for this discount, any additional stores would need to be branded the same, with the same products. The intended purpose of the discount is for store owners who aim to sell in different currencies or different languages. The discount can be applied once the additional stores are fully setup.
If you'd like to explore either option in more depth, let me know! I'd be happy to work with you to find the best fit for your business needs.