Hi, I'm new here still and I've been in business for the past 2 months now and I've noticed some online stores (maybe not with shopify entirely) have a page that is specifically for customers wishing to return items. These "online stores" sell return shipping labels to their customers basically. The customers do too print labels at their own home and mail the return back to the store of origin. I was just wondering does Shopify possess this feature in an upgrade or a store app because that would be convenient on the merchant side?
if you're looking for easy ways to streamline your returns, you can always consider outsourcing your fulfilment. We have a specials returns portal with API where your customers can get their shipping labels directly. You can check it out here: https://www.activeants.com/cross-border/