Solved

Shipping Rates not working in checkout.

NinjaUrban
Visitor
2 0 1

Hello. My shipping rates price does not work in checkout. Everything is set up correctly. Whats wrong?

2021-03-13_21-59-23.png2021-03-13_21-59-48.png2021-03-13_22-00-41.png2021-03-13_22-00-57.png

Accepted Solution (1)

Trevor
Community Moderator
3391 459 979

This is an accepted solution.

@NinjaUrban 

The inventory of your products - Are they set to Pillowprofits or a different location? - Your screenshots would indicate you have two locations setup. If the products are at the wrong location, rates will not appear. 

If they are at the wrong location, then you can easily move them to the Pillow Profits location or create shipping rates for your secondary location to resolve this issue. 

Trevor | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 2 (2)

Trevor
Community Moderator
3391 459 979

This is an accepted solution.

@NinjaUrban 

The inventory of your products - Are they set to Pillowprofits or a different location? - Your screenshots would indicate you have two locations setup. If the products are at the wrong location, rates will not appear. 

If they are at the wrong location, then you can easily move them to the Pillow Profits location or create shipping rates for your secondary location to resolve this issue. 

Trevor | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

NinjaUrban
Visitor
2 0 1

Thanks Peter.