I'm currently working with drop shipper apps. I want to charge customers a flat rate for orders up to $59 and then free shipping for orders over $59, but when a customer orders items from each drop shipper the flat rate is charged twice. This is not what I want. Also, I thought drop shipper apps were automatically added as a location for shipping - one of my drop shippers was not added.
I'm new to Shopify and have been changing the shipping settings and at this point, I can't get any items in my cart, because it says not available. Please help someone.
Calculated rates. Works fine if customer selects items from 1 drop shipper, but when items from 2 drop shippers are added to cart, the shipping charge is doubled. It's charging per drop shipper.
Looks like Sprocket is already set as same rate as another location.
In your screenshot it shows shipping From TWO locations to one zone (sprocket, and the one you blocked out).
You mentioned you have two dropshippers in addition to Sprocket.
Can you set the other dropshipper 'locations' to use the same rates as Sprocket and the other location using the method I screen captured above?
Sometimes depending on which suppliers you are getting your products from, shipping can be charged differently depending on your settings. To best assess the situation and help you resolve it, I recommend reaching out to our Spocket support at firstname.lastname@example.org. Our customer service department is open 24/7 so they’ll be able to assist you shortly at any time throughout the day! Hope to hear from you soon.