Shipping costs not included in paypal Express checkout

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New Member
3 0 4

Hello,

Several customers have complained about shipping costs being omitted when they pay with Paypal. They choose Paypal and are redirected to the Paypal window, with the order costs showing but no shipping costs. How can I fix this? Thanks in advance for you help!

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New Member
1 0 1

I also have same problem. Don't know how to solve it. 

I think that is related with Shopify and Paypal system connection.

Sometime, It was working well. 

 

G pay and other payments are no issues.

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Tourist
5 0 2

I'm having the same issue and it's driving me crazy! When people select the Paypal Express option, they are taken directly to the Paypal payment page and don't put in any shipping details, so then aren't paying for shipping. Not sure how to fix it other than remove Paypal! I have already removed other express options (Apple Pay etc) as they were doing the same thing. 

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