Shipping from a dropshipping service

New Member
1 0 0


I wish to use a droppshipping service in China to ship my product. It states that if i signed up to one of the plans that allows this, then I can add the carrier. I have the basic plan but paid for it annually. I don't see anywhere to add this option.

Shopify Staff
Shopify Staff
875 98 156

Hi @ToddAlyn,

Hyde here from Shopify. Good question!

The carrier calculated shipping that comes free with your annual plan needs to be applied manually by us. What I can do is send you an email to the email address you've used to post to this forum, and if you reply to that email and it is the email you used to set up your store I will be able to access the store and activate that for you.

Alternatively, you can reach out to our live support following the links below and one of our support agents will be more than happy to do that for you!

I hope that helps, let me know which option you prefer. 

All the best, Hyde.

Hyde | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog