Shipping rates not working properly when discount is applied

Shopify Partner
6 0 0



We have an on going promo in our store using automatic discounts and also a Free shipping promo when the order price is above Php 3500.00. We encountered an issue that when the customer buys, without discount it's more than Php 3500.00 so the Free shipping should be applied, but after the discount is applied the total is less than Php 3500.00 and should have a shipping fee but it still gives Free shipping. We used an app Better Shipping ( for the Shipping rates and conditions.


Is Shopify still considers the Total Price instead of the Total discounted price?