Hey All,
We have a shopify site set up with CIN7 integration. Orders working fine but we are not getting automatically sent shipping confirmations to the customer.
- We are set to manual fulfilment
- Completing the order in CIN7 fulfils the order and writes the tracking code to Shopify but does not trigger the shipping confirmartion
- If I go into the order and fulfillment box and click more then edit tracking (changing nothing) a shipping update is sent (this is not the shipping confirmation)
Any advice on how to automate this rather than making my "shipping update" look like a "shipping confirmation" and having to click into every order to trick it into sending?
thanks
Lia
