Shopify Gift cards could not purchase and check out. Even untrack inventory, shows out of stock.

John-Liu
New Member
2 0 0

Hello,

We having issue with Shopify Gift Cards products.

It was showed inventory quantity as minus, because of settings were allow to buy as out-of-stock. But couldn't purchase since yesterday, and even we set it untrack inventory or set the quantity up to 50, it will not allow to check out, and if add to cart with other products, will see in the check out page, marked as "out of stock"

What's wrong with this? And how can we fix it?

Thank you so much for your help.

https://editorialboutique.com/products/eb-gift-card?navsrc=footer

John

 

John-Liu_0-1619796065639.png

John-Liu_1-1619796116414.png

 

 

0 Likes