Shopify Payment Gateway Suspended

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I have finally completed building my shopify website, had only 2 purchases so far, and I received an email that my "business has been identified as presenting an elevated level of risk for customer disputes that we will be unable to support with Shopify Payments".  It goes on to give suggestions for other payment gateways that can be used with shopify.  They are also keeping my payout money for 120 days!!!  They provided a Ticket ID and I've tried to reply to their email, but have not received any type of response.  Apparently Shopify offers ZERO customer support by way of phone or online chat.  I am so disappointed in Shopify and am currently looking to move my entire business elsewhere.  My site is for dumpster rentals.  Any suggestions out there for this type of web platform?  Thanks in advance!