Shopify Payments On Hold

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Screenshot 2020-10-27 165559.png

My Shopify Payment account has been on hold for several days and I don't know how to move forward with this. I have received no emails from Shopify payments. Can someone please look into this?

 

 

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I just received the same notification, how can I go to the next step to lift this hold because I just shipped the products.

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Same thing happening with my account it’s been 7 days now!  

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same as me

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