[Shopify Payments] Removing Authorization take very long time

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Hi all,

I am really angry with Shopify Payments gateway. I'm using Manual Acquiring of order, some customer call me in angry beacouse They see in theirs bank accounts two movement: one authorized and one captured. A real Example:

Customer Make an order for 135€ (On 06 April 2020)
We modify order and the amount is 128€
We manually acquire 128€

The customer see in his bank account both 135€(pending) and 128€.
The customer called me on 22 Aprile (AFTER 12 WORKING DAY)

Is very astonishing this delay.
Are you also experiencing this delay?