Shopify Payments pending payout

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New Member
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Hi,

I have switched to shopify payments from using Stripe before.

Now shopify is keeping over 3k EUR since 18 days. It's all pending. No payout date specified.

 

This is really inconvenient. You should tell about this before or finally make a statement about when the payments will be made. I have set to every working day now, but still nothing is happening. The support is not answering.

 

I have loved shopify a lot before, but this is real bad behaviour especially in corona times...

 

What can I do to get my money and why do you even keep it this long without specifying a payout date?

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New Member
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No one have any experience with this?

No support reply, nothing!? 

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