Shopify Payout Missing

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Hi so recently I’ve received orders from a few customers and my payout was stated to be due on August 12. I understand it may take 24 hours for a payout to go into your bank acc but I am confused as to why the payout is marked as paid and previous?

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Hi @tinohndrxx 

Its been marked paid because they have transmitted it to your bank. With some banks it may take longer than 24 hours to appear in your account. I would give it 72 hours, then contact your bank to have them see if they have received the funds transfer, and if so, why its not deposited. If not, you would need to contact the payment processor.

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