Shopify and Click and Drop Not Importing today??

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Royal Mail Click and Drop is not receiving order imports today (for me). I see that there was an update by C&D last night but the status page is showing green. I have logged out of everything and back in. Is anyone else experiencing the same problem?

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Same here. An order placed at 20:15 last night went over to Click and Drop as normal, but the last one (placed at 23:57) failed to transfer. We had this same problem last month - it was resolved after a day or so, presumably by an update from either Royal Mail or Shopify.

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Same problem here.

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I called RM Click & Drop customer services yesterday afternoon.  They were aware that a small number of customers were affected and asked for my account number because they were forwarding it to the technical team dealing with the issue.  If you're still having problems, I recommend you do the same.

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