Shopify payment me

Vhenbeauty
New Member
1 0 0

Hello . 

PLease I need help with my payment setting . I tried to enter my date of birth  but its comes invalid , But its my date of birth  . I have enter 1983- 08 -08 

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Bo
Shopify Staff (Retired)
Shopify Staff (Retired)
1784 193 554

Hey there, @Vhenbeauty 

 

Bo here from Shopify Support! 

 

Thank you so much for reaching out regarding this. I checked this on my test store and I believe the issue with your date of birth is the spacing. Please try entering your date of birth as  1983-08-08 as opposed to how you are currently adding it with the spaces between hyphens - this should resolve your issue. Let me know how this goes and if there is anything else I can assist you with, I'm happy to help!

 

All the Best,

Bo

Bo | Retired Staff Member

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