Shopify payment

Solved
Miggy
New Member
2 0 0

Hi, i need help with my shopify store. It says i need to submit a photo ID, and i did. I used my passport and it got declined, i used m driver license it’s also declined. I need help thanks

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Michal_Morek
Shopify Partner
744 68 131

Hi @Miggy 

Hope you're having a great day!

Did you contact Shopify Support?

You could contact Shopify Support under this web page with your store id: https://help.shopify.com/en/questions#/login

Live chat or email: https://help.shopify.com/en/questions#/contact

If you found this comment useful, hit the 'Like' and 'Accepted solution' buttons.

Founder of Shopify agency - Accomplishify.com
If you would like to hire us as Shopify experts, please reach out via:
  • Email michal.morek@accomplishify.com
  • WhatsApp +48 507 613 425
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Miggy
New Member
2 0 0

Hi, thank you for your reply. I’ve been emailing them but they dont reply 

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Michal_Morek
Shopify Partner
744 68 131

This is an accepted solution.

Hi @Miggy 

Hope you're having a great day!

You're welcome. You should use the LiveChat.

Founder of Shopify agency - Accomplishify.com
If you would like to hire us as Shopify experts, please reach out via:
  • Email michal.morek@accomplishify.com
  • WhatsApp +48 507 613 425
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