Shopify payment

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New Member
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I disable Shopify payment by mistake and now I can’t find how to set it up again. I go to payments setting but I don’t see Shopify payments. Can someone help

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Shopify Staff
Shopify Staff
431 57 79

Hi, @AyannaRemie123,

Hank here from Shopify.

Are you receiving any error messages when you try to set up Shopify payments or is it a case that it is just not appearing for you in Settings > Payments

Can you share any screenshots of this, or tell me the events that led up to it becoming unavailable?

Also, you are not currently using another payment gateway that may have replaced the Shopify payments section?

If you are not seeing any error messages, can you try opening your admin using incognito mode, to see if this works? If it does, then can you try clearing your cache, and attempt to connect Shopify payments once more?

Let me know, and I'll gladly assist you further with this!

Hank

Hank | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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How can i do so/? im so frustrated. i cant take credit card payments. how to cancel shopify and start over

 

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Shopify Staff
Shopify Staff
431 57 79

Are you able to share some screenshots or provide some of the steps referenced above?

That way I can assist you with this further.

Hank | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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