Shopify payments and fulfilling orders

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New Member
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How long does it take for payouts to come into your bank account. It has been 1-2 weeks and still isn’t in there. And I can’t complete any of the orders until the money is in my account? Someone please help
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Shopify Expert
1381 111 200

Hi,

 

Which payment method you are using?

 

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New Member
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Shopify payments
-visa
-Mastercard
-google pay
-apple pay

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Shopify Expert
1381 111 200

hi,

 

When you contacted them for payment what reply you got?

 

 

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New Member
5 0 0
I haven’t contacted them. I didn’t know that I had to. How do I contact them?

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Shopify Expert
1381 111 200

Hi,

 

Don't panic! Shopify is having a great support system there may be some reason why this happened to you don't worry contact support I am sure they will help with this? I trust Shopify 

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New Member
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[Image]
I got a message from them. ^^
What does it mean
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Shopify Expert
1381 111 200

As a merchant, I believe your dashboard must have an option of Contacting Shopify support via chat. Please go through that option and ask them over the chat about your problem.  Alternative way to put this problem under "Shopify discussion" thread here and I'm sure one of the Shopify staff will reply back to you with solution.

 

Hope it helps!

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New Member
5 0 0
Thank you
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