Shopify payments for USA LLC but non USA resident?

bestz9
New Member
1 0 0

Hello, 

I am a resident of the United Kingdom, and a citizen of Germany.
Both these countries support Shopify payments and I'm a director of a USA LLC to run my Online business. 

Will it be possible to open a Shopify account and start accepting payments through Shopify Payments
with our USA LLC but without a Social Security Number? Since I am (the director of the USA LLC) a resident of the United Kingdom
 I do not have an American SSN. 
But since he is a resident and citizen of two countries where Shopify payment
is available, will we be able to use Shopify payments to accept incoming transactions on our Shopify store? 


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Trevor
Community Moderator
Community Moderator
2570 337 524

Hey, @bestz9

We can review, and provide Shopify Payments for a different region on a case by case basis; however, we have very strict and specific requirements that must be met to review the request. To use Shopify Payments US instead of the UK you will need all of the following:

  • Government-issued photo ID (driver's license, passport, etc. - non-US ID may be accepted)
  • A Tax ID in the United States:
    1. EIN if you are an LLC/Corp
    2. SSN you are a Sole Proprietor
  • Business registration document (Registered in the US with the government)
  • Proof that the business is actually operating from the US. This can include tracking showing you are shipping from the US or proof of a physical US address (not a forwarding address).
  • A USD checking account opened with a real US banking institution, located on US soil. Virtual banks and currency services will not work for this, it has to be a real US bank

If you do not have all of the above, then I'm afraid we will not be able to review the request and would require that you use Shopify Payments for your region. With that said, you can sell and get paid in different currencies with Shopify Payments without the need to switch regions. If you use Shopify Payments UK, you can sell in USD, and get paid in EUR, or USD, whichever you prefer. However, if there is a conversion required, you will pay a conversion fee. More information on selling and getting paid if different currencies can be found here

Let me know if you have any questions. 

Trevor | Community Moderator @ Shopify 
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Hamid_Nawaz
New Member
1 0 0

Shopify reject shopify payments for my account and even nobody is replying to my emails. It's been days i'm talking with Live Support and sending emails to shopify support but no body really care. Shopify payment should be available for me but it was not from first day. Moreover i request shopify to enable this for my Store and then i got reply that i will have to provide documents so i provide them and then a person Gabe send me Email and said Shopify payment will not be available for me because i'm not US citizen and my Business is not in USA. I send him an email that i my business is Registered as LLC in USA and my current location is US while i'm not US Citizen i'm immigrant. I share same information with shopify at the time of uploading my documents.. Now that person GABE Is even not replying to my emails..

I provide this list of documents to Shopify for verification:
1. Govt issued ID 

2.  Passport

3. EIN 

4. Company Office Utility Bill

6. Inventory Receipts

After all of these documents i still got rejected ? And nobody even replying me and giving answer to me that why is this happened...

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Trevor
Community Moderator
Community Moderator
2570 337 524

@Hamid_Nawaz 

I can understand why that would be a frustrating situation. However; we can not guarantee that you can use Shopify Payments, even if you are able to supply all requested documents. The decision is made by our Banking Partners and Risk team and would be final. It can not be overruled once the choice has been made. 

You will need to look into using a third-party payment provider for your store. You can view a full list of payment providers for your country by selecting your country here. 

Trevor | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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