Just setup real time carrier calculations and Shopify is returning our negotiated, discounted rates to our users. We want to quote book rates (non-discounted).
I can't seem to make this work, why? FedEx isn't much help. Do I need to setup another FedEx account to make this happen? Doesn't Shopify have access to non-discounted rates?
You can easily do that with the FedEx rates, labels & tracking app. Using this app is the only solution to display non-discounted/published FedEx rates in Shopify. Within the app you get an option either to display your account rates or the published (non-discounted) rates. See the image below.