I have carefully set up the shipping rates for weights with each level starting at the next number. For example:
2.1 lbs to 5 lbs
5.1 lbs to 15 lbs Etc...
I have items that weigh 8 oz and they are generally bought 100 units or more at a time. I tried entering 110 units (55 lbs) and the cart should calculate the shipping at $40. But it is calculating it at $60. I've carefully gone over those rates for weight and they are all correct. There is no way that it is picking up 2 different shipping rates. And its not just one product, its several products with the same weight that are frequently bought in large volume.
I'm open to any suggestions. Thank you.
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This is an accepted solution.
I think I just solved this issue. After writing my post, I finally found a post that suggested changing the .1's to .01's so there is no confusion over the cart picking up multiple rates. Changed them all the .01 and it checks out at $40 for 110 units.
Hope this helps someone else.