Skrill Payment error

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Excursionist
13 0 2

Hi,

 

I have registered with Skrill , but I can't figure out how to add this payment gateway to my website. I can't find 'a secret word' (as described in the shopify manual) on the skrill website. I connected only with email address of skrill account. but when I try to buy a test product to see if the payment process works I get this error

 

{"code":"BAD_REQUEST","message":"Invalid parameter"} or

 

{"code":"BAD_REQUEST","message":"Missing pay_to_email or merchant_id parameter"}

 

Help, please? :)

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Community Moderator
Community Moderator
3073 231 501

 

Nick here from Shopify. 

 

Can I ask which country you are based in and have your Shopify store set up in, please? The reason I ask is just to be sure Shopify is partnered with the Skrill payment gateway for that country. 

 

The secret word seems like something that Skrill would give you to verify your account on Shopify for the setup. I'm not familiar with Skrill so I'm not 100% on that, but it could be worth reaching out to the support team at Skrill to see if this is indeed the case. You can contact Skrill's support team from the link here. Shopify also has a helpful information document going through the details for how to add a third party payment provider which you might find useful here

 

Hope this helps and looking forward to hearing from you. 

 

All the best, Nick 

Nick | Community Moderator @ Shopify
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Excursionist
13 0 2

Hi Nick,

I am from Pakistan. The Shopify does not show Skrill as Payments gateway for Pakistan, but Skrill does work in Pakistan.  Skrill has not given me any secret word, but I will definitely contact Skrill support for this issue. Can you please confirm what type of Skrill account works with Shopify. There is a Personal Account and a Business Account. If you are not familiar with Skrill, then please get me through to someone who knows about Skrill. 

 

Thanks and Regards

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New Member
1 0 0

Hey there, were you able to resolve your problem? I am stuck in the same boat and seems like 2checkout is our only option?

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Excursionist
13 0 2
No.
I am still using 2 Checkout. It is the only option.
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New Member
3 0 0

Dear Nick

I am from pakistan and creating personal shopify store. I have completed all tasks in order to create store. But i am one step far to get online my store.

I have no gateway yet. As in pakistan, only 2checkout is available as a gateway. I am little bit confused about that either i first get plan for shopify store or get register into 2checkout. Because there is one condition of 2checkout that your business website must be online/love. 

If i get plan and get my store online without any gateway. It will be useless. Please guid me in this regard and let me know any other gateways available in Pakistan for shopify store. Your reply will be high appreciated.

Regards

Maask

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New Member
3 0 0

Dear sheezasonline

Are you using only one gateway in pakistan for your shopify store i-e 2checkout?

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Excursionist
13 0 2
Hi,

The only gateway option is 2Checkout. Don't go for shopify plan yet. Use
your 14 days trial and get your store online. Then apply for 2Checkout.
2Checkout will review your store and all products, so it is important that
your store should be online.
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Excursionist
13 0 2
Yes. I am using only 2 Checkout.
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New Member
3 0 0

Dear Sheezaonline

Thankyou for your kind reply. I will purchase plan and get online in order to get register with 2checkout. However i have tried to integrate payment provider with my paypal account now and it is activated. I dont know how.;-)

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