Split Shipping

Solved
PBS
New Member
2 0 0

We have several products that are stocked ready to ship in their own packaging.  They basically come off the shelf, get a label and go out the door.  This is fine when they are the only item ordered, but if a customer orders multiple products the shipping doesn't work out correct.

For example: Product A weighs 10 lbs and comes in its own packaging as outlined above.  Product B weighs 6 oz, Product C weighs 5 oz both products B and C are traditional "Pick and Pack" items. 

If a customer orders product A on its own, they pay for 10lbs shipping and the item gets shipped alone.  No problem. 

On the other hand...

If a customer orders products A, B, and C, they pay for 10lbs 11 oz shipping.  BUT they get shipped two packages one that is 10lbs and one that is 11 oz.  We end up eating $2-5 on each of these shipments which adds up quickly. 

Is there a way to tag product A so it ships alone and force Shopify to charge the customer appropriately?

Open to suggestions. 

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BobsMojo
Shopify Partner
439 44 88

This is an accepted solution.

In your shipping settings, there is now an option for separate shipping profiles for individual or groups of products. If you create a profile for product 'A', and a separate profile for products B, C, etc. it is designed to calculate the shipping for each separately and charge the customer the combined shipping total.

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PBS
New Member
2 0 0

Awesome....Tested this and it works.

 

Thanks!

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KurtKramer
New Member
5 0 0

Hi,

  I have tried this solution and my orders still come through as though they are all shipping together. Is there something I am missing? Do I need to do something with the weight? I have created several different shipping profiles and when I order one of each, they all still come through as though they are shipping in the same package and I only have one spot to create a shipping label. 

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BobsMojo
Shopify Partner
439 44 88

Hi @KurtKramer 

Do you also have your shipping zones and rates set up within each individual profile that you created?

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KurtKramer
New Member
5 0 0

Hi @BobsMojo,

  Yes, I have the shipping zones and rates setup within each individual profile. Do I need to add conditions for this to work? Currently, I just have the zone and cost setup. 

KurtKramer_0-1607025669813.png

 

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BobsMojo
Shopify Partner
439 44 88

You should not need to add any conditions for it to add the combined shipping rates. As long as you have the rates and zones set up for each profile, and there are items in an order that are in separate profiles, they should be adding the separate shipping costs together at checkout.

Would you be willing to share your top-level shipping settings screen (like pictured below)?

 

BobsMojo_0-1607030570267.png

 

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KurtKramer
New Member
5 0 0

KurtKramer_0-1607038104897.png

 

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Gratefulocity
Tourist
4 0 0

Was this ever solved?

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KurtKramer
New Member
5 0 0
Hi, the only way we have found to do it is through creating a draft order
for the items you want to ship separately. Then when you go to fulfill the
orders you only fulfill the items you’re shipping out with each order or
your inventory will get screwed up.
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