Take declared value out of shipping calulations

Highlighted
New Member
1 0 0

Is it possible to not include the declared value when calculating shipping rates with UPS? My company products are in the $1000-2000 range and when the shipping rate is calculated it automatically adds insurance which makes the shipping cost much more money.

We have very good luck with UPS and in the past four years have only had packages lost/damaged twice so we don't use the declared value in order to save our customer/dealers money. 

 

0 Likes
Highlighted
Shopify Staff (Retired)
Shopify Staff (Retired)
959 1 53

Hey Derek!

I'm not too sure about this one. I'll need to take a look at your specific site's setup to see what might be in play here, and the shop URL attached to your profile brings up a shop that's unavailable. Would you be able to let me know your current site URL so I can take a closer look?

 

Talk to you soon!


Matthew Buttler
Guru
Shopify Inc.

0 Likes
Shopify Partner
555 1 14

 

Product Owner @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping
0 Likes