Third party app for shipping

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Hello.

I am using third party applications like Hypersku and Eprolo for my products.

I set up my shipping rates for these specific platforms (so the "from" location is set to these 3rd party apps). I set up two shipping zones: Continental & Non-continental USA.

When I try to order a hypersku or eprolo product from my store, with a US address of course, I get a message error. I talked to them and they told me that everything is okay from their side.

I have other products that are not linked to any third party app so for these products, I choose shipping from my business address and it works.

Can someone help me with that ?

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