Turning off Balance paid for order notifications getting sent to staff

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Tourist
6 0 1

We edit a lot of orders in shopify admin as customers are always wanting to add something to their order.

After we send the customer the invoice to make payment for the extra items, Shopify sends an email notification to the staffs personal email (whoever made the edit to the order).

Is there any way to turn this off? I just tried to get an answer in the live chat but they didn't know about it, unfortunately. My staff don't like receiving these emails and we would rather them get sent to our main work email address where we process the orders and reply to customer enquries.

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New Member
3 0 0

Wondering if you managed to find a solution for this?

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Tourist
6 0 1
No, I haven't found a solution.
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